Refund policy

If you receive a wrong, damaged, or incomplete product, you may request a return or exchange within 3 days of receiving your order. To start the process, contact us at fashionworlld.store@gmail.com or 033433375807 with your order number and clear photos or videos of the issue. All return requests are reviewed before approval, and items sent back without prior authorization will not be accepted. Products that have been used, damaged by the customer, or reported after the 3-day period are not eligible for return or exchange.

Once your return is approved and the item is received, our inspection and return process may take up to 11 business days. After the inspection is completed and your return is confirmed, your refund will be processed using the original payment method or, where applicable, another approved refund method. The time required for the refunded amount to appear in your account may vary depending on your payment provider. If you have any questions regarding your return, exchange, or refund, please contact us at fashionworlld.store@gmail.com or 033433375807.